Refund

🔁 Refund & Return Policy

At D&I Creations, we want you to shop with confidence.
If you’re not satisfied with your purchase, we offer a 15-day easy return & refund policy — no questions asked.

📅 Return Window

• You can request a return within 15 days of delivery
• No explanation required — your satisfaction matters

🔄 Return Eligibility

To be eligible for a return:

• Item must be unused and in original condition
• Item should be returned with original packaging
• Product must not be damaged due to misuse

💸 Refund Process

Once your return is received and inspected:

• Your refund will be processed within 3–5 working days
• The amount will be credited to your original payment method

💳 Refund Methods

• UPI / Prepaid Orders: Refund will be sent to your original payment source
• Cash on Delivery (COD): Refund will be processed via bank transfer or UPI

🚚 Return Shipping

• Customers may be required to ship the product back to us
• Return shipping charges may apply unless the product is defective or incorrect

❗ Damaged / Wrong Product

If you receive:

• Damaged item
• Wrong product

👉 Please contact us within 48 hours of delivery with photos
We will arrange a replacement or full refund

🚫 Non-Returnable Items

Some items may not be eligible for return:

• Customized or personalized products
• Items marked as final sale

📞 Need Help?

For return or refund requests, contact us:

WhatsApp / Call: +91 9737372181
Email: support@dicreations.shop

💡 Our Promise

✔ 15-Day No Questions Asked Return
✔ Easy Refund Process
✔ Customer Satisfaction First